While some users have had success with simple photo or document recovery, others warn about the "free" version's restrictions.

If you need professional-grade recovery without the price tag (or the malware), check out these tools:

If you decide to upgrade, Glarysoft provides several tiers to fit different needs: Glarysoft File Recovery – Everything You Should Know

Never install Glarysoft File Recovery on the same drive you are trying to recover from. Use a USB drive or a secondary hard drive.

Recovers from hard drives, USBs, and SD cards.